Product excellent and now in training. Crossing fingers. Thanks team. Really happy with everything including resources and tips.
I lvoed the concept of this potty and it looks and smells great on the balcony. The dog appreciates the grass a lot. Unfortunately if you have a puppy please dont do what i did and not order a grass guardian! Puppies will try tear up the grass and soil relentlessly when first training. Our puppy took 2-3 days to get the hang of the potty, we put it right next to the dog flap and it works perfectly now.
We ordered a custom made size and could not be happier. Harry from customer service was super helpful with process and the delivered product is amazing. Thanks heaps everyone. Very happy customer and pooch.
Very pleased with both the product and the despatch time. Super quick. Norman happy to use it. Many thanks.
Great product, delivered quickly and loved that I didn’t have to assembly it
For an add on option to consider, it would be great if you could sell a drip tray to go underneath it.
I didn’t buy this to potty train my dogs they are already trained. I’m on a small block & my place is all landscaped with no grass. My dogs love this (they are only small dogs) they roll around on it & scratch it up. I put weed mat on the bottom then dirt & potting mix & then can turf on top. Fantastic!!!
Well made product and simple to set up.
As ours will be outside I have applied too oil to help protect the Puppy Potty.
We got a Large, it's a good size, we haven't put the turf in yet as we are moving, hopefully it all goes well
When l ordered 2 medium potty beds with plastic water measure guardian grid & wheels and took them home
We realised that should have chosen the bedding small.
I contacted the company & Harry answered promptly to reassure me that it was absolutely fine to swap both meds for 2 small
Beds!
We were thrilled to swap the beds in couple of days!!
The staff were fabulous
And this is obviously a very reputable and highly recommended company!!!!
We are very grateful to Harry & Sam for their very polite service &outstanding products!!!!
We live in an apartment on the third floor so the toilet training was a bit of a nut to crack (as first time puppy owners). With Real Grass Puppy Potty this was much easier than anticipated, puppy has learned to go there within two days and now can do all his day toileting on his own unless we are out and about. It’s amazing. Was easy to set up, cutting the turf to size was a bit tricky and soil was everywhere but next time round it will be easier. Thank you for an amazing product!
Got mine a few weeks ago went straight to Bunnings & bought some turf & had it set up for my little Polly by the afternoon. Polly used it that day so I'm happy as is she. I did paint mine just to protect the timber for longevity. Highly recommend 👍
Excellent service and a great product. Well constructed and very quick interstate delivery.
The wheels make it easier to move around.
From all the information available on your website and facebook/ instagram pages, to the ease of ordering, to receiving my items within 24 hours (interstate) - impressed is an understatement. So grateful for the quality made product as well. Owner and puppy both very happy.
Delivery drivers next level very quick and phone you 5min before arrival and then again when they arrive the only thing missing is an "out for delivery" notification to let you know they're coming today (Melbourne) but much better than other couriers.
The protection grid could use some optional loops to hammer or screw into the wood or hinges to hold more firmly in place but this is an easy upgrade to DIY and the pegs provided are good for quick removal. Thank you =)
Thank you so much for creating an easy to order, pick up and set up toilet idea for my dog on my balcony.
My dog used it straight away and is the perfect size for my greyhound.
So easy to use and keep clean and very cost effective compared to everything else that gets made overseas and doesn’t last.
Thank you Team keep doing great work I highly recommend this product
Thank you
Fantastic product! Didn’t even have to train my dogs to use it - natural instinct. Just wish I’d bought a larger one🤦🏻
I’m extremely happy with this product! It was exactly what we needed as an alternative to fake grass for our two large dogs. Delivery was impressively fast—arriving within just two days of purchase. Assembly was a breeze, and the best part is, our dogs took to it immediately.
We no longer have to deal with smelly spots on the fake lawn, which has made a huge difference. The quality is fantastic, and it feels sturdy and durable, built to last. Overall, I’m extremely impressed—it has completely met our needs and exceeded expectations. Highly recommend!
I just moved into an apartment with a large balcony with two small dogs. This has been such a godsend that I bought a second one increase the size. The pupperino’s use it instead of randomly surprising me on the balcony tiles. Can’t recommend these enough!!
My pup and I are delighted with his puppy potty and our experience with the company has been nothing short of exceptional. The advice about which size to order by state was so helpful and bang on, which made setting everything up very quick and easy. Product is excellent quality and arrived within 2 days. Would highly recommend investing in a Real Grass Puppy Potty and commend their attention to detail at every step of the purchase process.